Support » Managing files with FTP » Installing and configuring FTP software
Installing and configuring FTP software
FTP (File Transfer Protocol) is a method of uploading one or more files to the web server. As you are probably aware, you can upload files using the CMS features that run within your web browser; this is convenient because you do not need to use a separate program or login. However, for larger file uploads (8MB+) or for uploading lots of smaller files, it is not practical to use a web browser. In these cases, FTP is the way to go.
1. Download and install FTP software
The first step is to download and install an FTP program. We recommend FileZilla (for Windows), which is free. You can download it from this page:
Choose the "Download FileZilla Client" option.
Download the file to your desktop, double-click it to run the install program and follow the usual prompts.
2. Request an FTP login for your website
Simply ask us for an FTP login and we will happily oblige.
3. Add your FTP login to your FTP program
In FileZilla, click on the "Site Manager" button (far left of toolbar) or go to "File / Site Manager".
You should see a window that looks like this:
Click on the New Site button, and add in the following details for your site:
- Host: ftp.yourdomain.com.au (substitute your domain name).
- Logon type: Normal.
- User: As supplied by us.
- Password: As supplied by us.
Click the Connect button to connect to your site and save the login details. Next time you use FileZilla, it will remember your site and you can click on the little arrow next to the Site Manager button on the toolbar to connect.